Faildesk Byte: Laser printing
I had a customer call in and she said she could not print. I asked if it her printer was wired or wireless, she said its wireless; because it’s a laser printer and it has a laser. 0_o
Author Archives: FieldGeek
Brown Friday: User Submission
$500? Really?
Fixed his phone, no charge!
We had a user walk into the IT department today demanding we test his charger – claiming that it wasn’t charging his phone. He then hands over his iPhone 3G with an older Nokia charger plugged into the headphone socket. Needless to say we didn’t test the charger and politely told the user while holding [...]
Restricted Network Traffic
I had a call from a user this morning advising that she was unable to connect to the network. Obviously I did the usual , checking for an IP , has the machine dropped of the domain. Nope no result. So I went to see the user. and what i found was a network cable that [...]
HP must have made a LOT of servers that year…
…when looking up the serial number for a HP ProLiant ML350 prior to placing a service call into HP.
Fail: It’s contagious.
We don’t have any in-house IT personnel at my company, so tech issues generally land on my shoulders…which is kind of ironic since, a) in school, I majored in English Lit (though I did start out in the sciences) and b) we’re a company whose product LIVES on the Internet. A couple weeks ago, our [...]
Well, this is awkward.
Chrome doesn’t trust Chrome – off to a great day…
Indian security scammer VS podcast personality
I frequently listen to a podcast called The Mike O’meara Show ( http://www.MIKEOMEARASHOW.com/ ) and one of the show producers get one of those ” you’ve got a virus ” telemarketers, and well he handles him with great ……poise ? You be the judge. -Nice, keep on trollin’ those jerks. -Rob
Son, I think I broke the computer
My poor dad is as computer illiterate as a 50-year old Mexican immigrant can get. Growing up poor in Mexico, he didn’t have access to much technology. When I started college I bought a PC and he was amazed at what we could do with it. Well, when I got married and moved out, I [...]
USB, HDMI, whatever…if the device fits…
Square peg, round hole, part II for today! I had been working in a computer shop for almost a year when a client came to our service desk claiming she couldn’t get her USB drive out of the port. After a quick try she was right, the key was jammed. So I ended up forcing [...]