I just got this email from one of my stores… Customer has been in 3 different times with his laptop and he is not satisfied with the service. We are running his service a 3rd time and he called to make sure we check the system idle process (it is running at 90+) or at […]
I’ve set the start time at 3:15 seconds – that’s where the real satisfaction for me happens… I can’t tell you how many times I’ve wanted to do this.
Firstly, let me start this submission off by stating that I myself and not an IT person, but do believe this experience is a great IT related WTF moment. I work at a Marriott hotel, where we are updating our internet service to the “fiber optic” lines that will bring our speed from like 1.5 […]
This request came in to fix a mispelled AD account via:[imgur]
I’m on the case! A user called the Help Desk for a password reset. I asked he to try the default which is the last four of your social security number. The user asked, is that case sensitive? Think first, talk later. I do tech support but I get asked anything and everything to do […]