My Dearest Amy…

calm field

Republished with permission from the Daily WTF: I wouldn’t want to abuse our relationship with the Daily WTF, but this one was too good to pass up. It seems that these posts regarding trolling gets a lot of laughs, so here goes.  At the Faildesk, we get emails like this all the time, but we […]

“You’re the computer guy. Isn’t this stuff what they’re paying you for?”


We have a new manager who insists on everything being done her way. And only her way. Without going into too much detail…..we use a particular piece of software that is used by over 2000 companies in the country. Of course, not every company has the same needs, so the software company develops the software that will meet the […]

System Idle Virus

We once had a trainee who was convinced there was a virus infection on a certain Windows machine. In task manager he saw an active process utilizing 99% of the processor. It was called System Idle Process…   Oh mom, up to your old tricks again! -Scott

Permissions are a privilege, not a right

square peg round hole

Republished with permission from TheDailyWTF: timbstoke writes: So we’ve just implemented a new change management process. As part of this, any changes to production systems need to be documented in full, and reviewed by a coworker from the same team and a manager before changes are made. All well and good, makes sense, no complaints. […]