A while back, my Grandad(RIP) called me with the following conversation: GRANDAD: “Would you like a laptop?” ME: “…Yes?” GD: “It’s a little old, but you can play Mahjong on it…” ME: (Thinking I could run it as a server) “Okay…” GD: “Great! I’ll bring it round for you” What he brought round was this: [...]
I came across this user review on a very reputable computer hardware e-tailer’s website for a Scythe SY1225SL12SH 120mm. You would think catching on fire once was the first clue to not plug it in again.
I had a woman call me up. She was concerned that her daughter was posting pictures of herself naked on the internet. And she knew — knew! — that there must be a secret folder containing all her dirty pictures on that computer, somewhere! And she wanted me to find it. Blindfolded. Yes, you read [...]
This morning I get a call from one of my users that goes as follows: User: I need help! My computer is dead! Me: Can you be more specific? What do you mean by “dead”? User: It won’t turn on at all. None of the lights are on and the screen is black. I recall [...]
I was on Support Chat tonight with HP to get a replacement AC Adapter and at the end of the chat I noticed the Tech I got was named “Dip S.”. REALLY?! That’s way too easy! I took a screenshot but then I realized people would think I just photoshopped it. So here is a [...]
This is what happens when the IT manager leaves the office for 5 minutes for a smoke… …attack his mouse with screen cleaner. I love office warfare. You should have done something with the gross keyboard too. -Scott
After I’d diagnosed that the HP JetDirect ethernet box in our HP5500 printer which had died, our studio manager rings HP Technical Support in order to get a replacement sent out to us. He explains the situation to the HP tech support rep, giving a detailed analysis of what we’ve done to come to this [...]
We here at the Faildesk take many-a-potshots at Macs, but,here’s something a little different for you: Not really a tech support post, but I thought you guys might like this one. It’s short and sweet. My dad is sort of proficient with computers – he knows his way around the MS Office suite. He can [...]
Hi folks, here are some things that have happened to me over my IT years. We don’t allow our network users to select their user names. I create them myself, using a combination of letters from the first and last name. So, one day, a new (female) user shows up. Her boss (who I know [...]
The mothers day post reminded me of one of my most hated calls… being engineering, we tend to be the catch all for any and all office problems. A few years back, I got a call from a part-timer (who was one of our worst problem users) on boxing day at 4 am. 99% of [...]