FailDesk

IT humor, Stupid user stories, and Support Ticket Fails

Main menu

Skip to content
  • Home
  • User Submission
  • About us
  • Contact
  • IT Achievements
  • Facebook icon
  • Twitter icon
  • RSS icon
  • Email icon

Featured Stories

YouTube – Where Does Internet Fame Land You? [infographic]
YouTube – Where Does Internet Fame Land You? [infographic]
Obama doesn’t need to borrow a computer [video]
Obama doesn’t need to borrow a computer [video]
Wayback Wednesday: First true website restored to former glory
Wayback Wednesday: First true website restored to former glory
This pretty much sums up all Adobe updates [comic]
This pretty much sums up all Adobe updates [comic]

Category Archives: From The Field

Submissions from our fearless field technicians distributed throughout the world. We are here for you.

Brown Friday: Deal of the week!

brownfriday16

This week’s Brown Friday Deal is brought to you via a user submission. Someone knows a deal when they see it! Not only is this guy way off on the price but is asking an extra $100 to install Windows XP on it! $100 extra to install what is sure to be the OEM OS. [...]

April 20, 2012 FieldGeek Brown Friday Deals, From The Field 4 Comments

He was probably busy with his blog…heh.

Sleeping computer dude

About a year ago I interviewed for a Systems Admin position; the interviewer was the current systems admin and had been with the co. for ~10 years.  Stupid me, I didn’t ask the right questions, assuming this guy had his sh!!te straight.  Bad move. I was hired and over the course of the year I’ve [...]

April 19, 2012 FieldGeek From The Field, Horror Stories, You should know better Comment

From the Drawers of the FailDesk: April 19th Edition

File cabinets

I might specify ‘xxxx’ next time just to troll this user… Note, this was after the user had been absent and we were asked to change something in her voicemail. User: Unable to login to voicemail system. Me: Ticket closed: Your password was reset to ‘xxxx’. User: Ticket Reopened. I’m still unable to retrieve voicemails… [...]

April 19, 2012 FieldGeek From the Drawers of the FailDesk, From The Field Comment

Aside from email, I think you have other problems…

Blank LCD

Typical Monday morning rolls around, you know, the usual forgot password over the weekend calls.  I get a call asking if we are having issues with email.  My reply of course was not that we have heard yet. Knowing this person is not computer literate I remote in to save time for us both.  Once [...]

April 19, 2012 FieldGeek From The Field, PEBKAC Comment

Security-minded

3005.jackie-chan-meme-why

Hey there; Long-time reader, first-time submitter. About 4 years of helpdesk experience while doing secondary and now tertiary studies. I work at a small ISP in Australia. It is SOP to confirm usernames and passwords of end users when they call in. Today’s Saturday though, and I’m trying to get end users fixed and gone [...]

April 18, 2012 FieldGeek From The Field, I can't do my job because of this 5 Comments

No Help Ticket

I get so frustrated after we have had a help desk website setup internally after 2 years that people STILL come to my desk or stop me in a hallway and ask me a question. So I made this picture today…   I like it! -Scott

April 17, 2012 FieldGeek From The Field 5 Comments

What did she think an email address was for?

Facepalm.  'Nuff said.

Working in the hinterlands of ISP support in the late nineties it was fun to talk to people still “Surfing the Web” and finding out about these newfangled computer-y what’s-it’s-… One night, while working my beloved 4PM to Midnight shift, a woman called in and said she had an issue. Well if you have an [...]

April 16, 2012 FieldGeek From The Field 1 Comment

Futile attempt – maybe delete another file?

can't delete a file, not enough room

But Windows, I’m trying to free up more space by deleting the damn file. Why do you hate me so?  

April 16, 2012 FieldGeek From The Field 1 Comment

It looks like this switch cabinet barfed

cabling_nightmare

The switch cabinet from hell! This is what happens when you feed a switch cabinet after midnight! If you get it wet does it multiply? -Scott

April 13, 2012 FieldGeek From The Field, Things that should not be 1 Comment

Semantics – you’ve heard it a million times.

this does not equal that

I had a client come in and say that another tech had “fixed their hard drive, it’s a silver one” (they were here to pick it up).  Since said tech was off sick, I ended up dealing with it. So I went through the stack of hard drives on the desk, spent about 15 minutes [...]

April 13, 2012 FieldGeek From The Field 3 Comments

Post navigation

Page 23 of 34« First«...10...2122232425...30...»Last »

Tech Panel

Categories

  • Apple
  • Brown Friday Deals
  • Comic
  • Contest
  • Featured
  • From The Field
  • Geek Gear
  • Horror Stories
    • Simply Disastrous
  • In all Seriousness
  • infographic
  • IT Humor
    • Chronicles Of George
    • From the Drawers of the FailDesk
    • Geeky Pics
    • I can't do my job because of this
    • IT Achievements
    • Let us do our job
    • Mac Fail
    • PEBKAC
    • Pro Tip
    • Socially Acceptable?
    • Sorry my Engrish
    • Support Tickets
    • Syntax Error
    • Thanks for your support
    • The IT Crowd
    • Things that should not be
    • Tips and Tricks
    • Unnecessary Anger
    • Vaguality
    • Videos
    • Yahoo Answers
    • You should know better
    • You're doing it wrong
  • Malware
  • News
  • Tech WIN
  • Uncategorized
  • Sponsors


    Spiceworks is everything IT for free!

    Blogroll

    • Geekosystem
    • Geeks Are Sexy
    • Neatorama
    • Nerd Approved
    • Obvious Winner
    • The Daily WTF

    Special Offers

    Funny Geek T-Shirts
    © FailDesk | Privacy Policy | Legal Disclaimer