Yah, ya think?

water and laptop

Once I had a user come up to me and ask why their laptop would not turn on. I go over to the desk and notice a pool of water so immediately unplug the computer and lift it up. Water came pouring out of the side vents so the user says “oh ya I spilled [...]

IT Dudes, I feel your pain.

Let me start by saying, I’m not IT. Not even close. I’m a nurse who happens to be fairly computer savvy. I don’t call IT unless I have actually checked all my cables, restarted the computer at least twice, and I do try to keep screenshots of any error messages I generate. My mom – [...]

Never Overestimate the User

wtf_wtf

I just wrapped up helping a seemingly tech savvy user put the finishing touches on his new PC installation. All seemed to go as planned; his printer installed right, his data restored from his backup, and the programs he used for business worked fine. So just when I thought I had done a good deed [...]