I fix iPhones and iPods…people will live with a cracked screen for a long time. However, locking it out for bad password attempts is a whole other story.
There’s a reason they’re “High Visibility” I was recently called to visit a woman who had complained her screen had gone bright yellow. On arrival i found the cause of the problem to be the reflection of her hi-vis jacket that she was wearing! You see, the thing about electronics? They will do what you […]
I’m on the case! A user called the Help Desk for a password reset. I asked he to try the default which is the last four of your social security number. The user asked, is that case sensitive? Think first, talk later. I do tech support but I get asked anything and everything to do […]
I might specify ‘xxxx’ next time just to troll this user… Note, this was after the user had been absent and we were asked to change something in her voicemail. User: Unable to login to voicemail system. Me: Ticket closed: Your password was reset to ‘xxxx’. User: Ticket Reopened. I’m still unable to retrieve voicemails… […]
Our host had some issues on Friday and out site was not available for a couple of hours. How ironic, an IT humor site goes down…