I’m here to install your drop box.

drop_box

I could see this happening at our office. I work in an I.T. department that shares a helpdesk engine with several other departments and among them is our facilities maintenance that was accidentally chosen when a request came in to install Dropbox. Apparently the ticket was worded in such a way that our lead maintenance [...]

Dad doesn’t understand Mac

bad_mac_wallpaper

We here at the Faildesk take many-a-potshots at Macs, but,here’s something a little different for you: Not really a tech support post, but I thought you guys might like this one. It’s short and sweet. My dad is sort of proficient with computers – he knows his way around the MS Office suite. He can [...]