Had a user come up to me and ask why the copier was printing off a huge amount of copies…seemingly of a trivial source document. The reason? Another employee was at the copier a few minutes before and attempted to fax something out, but instead of hitting the fax button, they hit ‘copy’ – and [...]
Published with permission from TheDailyWTF Dendro-computing (from Joe) A while ago, one of our clients asked extremely frustrated with not being able to find his oak button. I understood the seemingly strange request immediately. “Ah ok sir that’s easy you jus-” He was pretty worked up and interrupted me ,”I can’t find it anywhere, almost [...]
Seriously, if it breaks three computers throw it away. via: [computing.net]
Yep, not related. via: [Reddit]
So I get a pissed off payroll person who says that her Excel sheet is not recalculating properly when she enters in new numbers. I go over to look and she is entering numbers, but since I am not directly in front of the screen I can’t see what is going on, so I said [...]
-I swear this story is from my life – therefore I can only logically ascertain that I submitted this story in a drunken stupor last week. – Rob I walk in to work and everyone is in a massive panic. ‘So and So’s interactive whiteboard wont work, we don’t know what to do, it’s been [...]
20:04:29 Me: Hello! Thank you for contacting ***** Field Support. My name is Jessica. How can I help you? 20:04:40 Customer: I has on a leave of absense when we changed over to the new email format, now my email does not work with the newer emails, when sending documents. 20:05:35 Me: Let me take [...]
This morning I get a call from one of my users that goes as follows: User: I need help! My computer is dead! Me: Can you be more specific? What do you mean by “dead”? User: It won’t turn on at all. None of the lights are on and the screen is black. I recall [...]
We here at the Faildesk take many-a-potshots at Macs, but,here’s something a little different for you: Not really a tech support post, but I thought you guys might like this one. It’s short and sweet. My dad is sort of proficient with computers – he knows his way around the MS Office suite. He can [...]
I used to work at my university’s tech support department, where we would receive phone calls from students, staff, faculty, and even trustees that had our campus information system account. The thing wtih the campus information system is that your password had to be changed once a year. I would say well over 50% of [...]