This mouse ran out of gas…

This is a wireless mouse.

I just had a user come to me with their WIRELESS mouse in their hand and say the following: “My mouse isn’t working.” Me: Have you tried new batteries? When was the last time you put batteries in it? (baffled look on face of pure surprise) “Batteries?!?! I didn’t know a wireless mouse used batteries?” […]

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This doesn't work as advertised...but maybe I have high expectations?

I support about a dozen and a half retail stores. Our busiest location called on day to inform me that the main computer in their office won’t boot, and is making a high pitched screeching sound. The assistant manager imitated a sound that sounded plausibly like a physical hard drive crash. So off I drove […]