Here is a gem I found while trolling Yahoo Answers. He wants to lock it but without a password.
I spend many hours wondering how these people think their questions will get answered. Here is a great collection of one liners from computing.net [Picture Source: alexanderdrachmann (CC)]
I just had a user come to me with their WIRELESS mouse in their hand and say the following: “My mouse isn’t working.” Me: Have you tried new batteries? When was the last time you put batteries in it? (baffled look on face of pure surprise) “Batteries?!?! I didn’t know a wireless mouse used batteries?” […]
Back away slowly. Not sure how he even got to this point. via: [Computing.net]
One of my users requested that she get a new keyboard, preferably an ergonomic keyboard. We had one in stock so I replaced her old one and told her to try the new one out. If she liked it she could keep it. Two days later I receive an email from her saying that she […]
You can only find gems like this on peer help forums. I hope someone explained that when you turn it off it will still have a black screen. via: [computing.net]
I support about a dozen and a half retail stores. Our busiest location called on day to inform me that the main computer in their office won’t boot, and is making a high pitched screeching sound. The assistant manager imitated a sound that sounded plausibly like a physical hard drive crash. So off I drove […]
Years ago when I still worked support, I was working for a large insurance company that was helping its agents computerize their field offices. We would receive the computers in house, color code everything for the agents and then have the machines shipped to the agent. They would hook everything up and power everything through […]
Call me a snob but…if you’re going to make a training video for your web based software be sure to remove the ‘pretty-much-this-is-malware’ toolbar. Doesn’t anyone check these things?
I was working for a technology giant that shall remain nameless, but their black ties should give you a hint. One day an older woman decided to call in with an odd problem, demanding to speak to the associate that sold her the computer. “It’s f#$@ing broken” she kept repeating. I finally managed to calm […]