Two keystrokes for the price of one!
My team runs the IP Phone network for our company. I once got a call from a user telling me they could not answer their phone. I get into the phone system and give their phone a reset. I had them verify that the phone did in fact reboot and they confirmed. I called her […]
Here is a gem I found while trolling Yahoo Answers. He wants to lock it but without a password.
I spend many hours wondering how these people think their questions will get answered. Here is a great collection of one liners from computing.net [Picture Source: alexanderdrachmann (CC)]
I just had a user come to me with their WIRELESS mouse in their hand and say the following: “My mouse isn’t working.” Me: Have you tried new batteries? When was the last time you put batteries in it? (baffled look on face of pure surprise) “Batteries?!?! I didn’t know a wireless mouse used batteries?” […]
Back away slowly. Not sure how he even got to this point. via: [Computing.net]
One of my users requested that she get a new keyboard, preferably an ergonomic keyboard. We had one in stock so I replaced her old one and told her to try the new one out. If she liked it she could keep it. Two days later I receive an email from her saying that she […]
You can only find gems like this on peer help forums. I hope someone explained that when you turn it off it will still have a black screen. via: [computing.net]
I support about a dozen and a half retail stores. Our busiest location called on day to inform me that the main computer in their office won’t boot, and is making a high pitched screeching sound. The assistant manager imitated a sound that sounded plausibly like a physical hard drive crash. So off I drove […]