This is pretty scary – it only notes the kind of quality personnel some of these wireless carriers hire for their first-tier support…has anyone else heard of this type of scam variant? From Reddit reader ThisIsMyNewIdentity: Last night, my sister was locked out of her iPhone 4s and called her carrier’s tech support for assistance. [...]
Well, in this case, reading what you typed? Republished with permission from TheDailyWTF comes an all-to-common occurrence of a technician on the remote end not paying attention to what you’ve explained and he goes trudging through the predefined script nevertheless: Chat title: Laptop freezes at intial boot screen and will not boot. Sagar > Thank [...]
We don’t have any in-house IT personnel at my company, so tech issues generally land on my shoulders…which is kind of ironic since, a) in school, I majored in English Lit (though I did start out in the sciences) and b) we’re a company whose product LIVES on the Internet. A couple weeks ago, our [...]
So I was having some issues with some programs that seemed suspicious to me at work and I wanted to scan the computer just to make sure everything was okay when I was working on some testimonial videos. We have Symantec Endpoint Protection but I had installed Spybot S&D because this computer is a spyware [...]
This is a long one, but it delivers… – Rob — Thank you for your patience! An AT&T customer service representative will be with you shortly. You are now chatting with ‘Nina’. Nina: Hello. Thank you for chatting with AT&T today. I understand your U-verse account is locked. Is that correct? Jeremy H——-: I’m not [...]
After I’d diagnosed that the HP JetDirect ethernet box in our HP5500 printer which had died, our studio manager rings HP Technical Support in order to get a replacement sent out to us. He explains the situation to the HP tech support rep, giving a detailed analysis of what we’ve done to come to this [...]
via [Work LOLS]