You stole my internet.
I always suspect my wife FIRST. She takes the internet all over the house and leaves it laying around. via: [Reddit]
Category Archives: Unnecessary Anger
Help Desk tech loses it
I think this is fairly accurate, don’t you?
The Web Site is Down: Remain Calm
Chip is at it again with his lack of patience (and knowledge of anything computer-related). Some NSFW language, but not as bad as ‘Excel Hell,’ by far…!
I think he wants a new mouse
Wow. I have to hand it to the call center guy… [Picture Source: cakeeater23 (CC)]
I don’t mean to be nitpicky – wait, yes I do.
We were in the beginning phases of implementing a new version of our EMR system, which required substantial network upgrades to accommodate high-availability (i.e. if one server went down, traffic re-routed to another in a different building). As part of this upgrade, we needed to completely gut a switch closet at the secondary site (a [...]
Grace Under Fire
I was working as a Comcast home networking CSR and often got “irate” callers. A lady calls up and starts yelling as soon as I say hello, complaining about her service not working and she pays good money for her Internet – it should be working, blah, blah, blah. After five minutes I finally manage [...]
How to solve printer problems quickly
After working in IT for the last 15 years I’ve come to the realization that users WANT to fault the technology when they have an issue, specifically printers. When someone calls with a printer problem I have two automatic responses. Is there paper in it? Are there any lights on it, specifically the one next [...]
Bad Google
Get it off, srsly