I lost some customer data today: I don’t know why it didn’t copy over but it didn’t. I suspect some virus crawled into the folder and one of the 4 anti-virus I ran on it deleted it. Of course, customer goes berserk about ‘their entire school career’ and ‘years of tax data’ going missing, and [...]

User: I dropped my phone yesterday from about 4 ft. It has the symptoms of a concussion where it works when plugged in and when not plugged in only when on button pressed for a long time. It also doesn’t retain short term memory like time and date but seems to have retained all other [...]

I was working graveyards, about a decade ago, doing Wireless Networking support for a major PC manufacturer. I get this call at about 2am. It’s a woman, fairly young (early 20s maybe), and she can’t get on the internet. She is getting connected to her router wired and wirelessly, but no internet. I walk her [...]

Wanting to move ahead in the IT industry, I decided to go to university, but for that I needed to do an entry course at my local college. Being a web designer, programmer, and general computer nerd, I breezed through. Half way through the 1 year entry course we started learning HTML and web design… [...]