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IT humor, Stupid user stories, and Support Ticket Fails

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Featured Stories

Caught in the wild: Indian Windows security scammer
Caught in the wild: Indian Windows security scammer
This PC is not a lie
This PC is not a lie
I doubt his background is “Windows Bliss…”
I doubt his background is “Windows Bliss…”
Fun diversion: The Restart Page
Fun diversion: The Restart Page

Category Archives: Support Tickets

Screenshots of those tickets you love to hate.

Was that an autocorrect or Freudian slip?

freud on freud

[Picture Source = One From RM (CC)]

April 3, 2012 FieldGeek From The Field, Support Tickets Comment

How do you report on this?

chances

Working at my old job as a network admin, one of the helpdesk guys called me in and showed this trouble ticket submission. The trouble ticket was submitted via email from a link on our company’s homepage. This is the best of many gems we received from this contact point. -J It is a high [...]

March 28, 2012 FieldGeek From The Field, Support Tickets 2 Comments

How IT professionals make fun of people

derpdesk

There are days when you get overwhelmed by the questions you are asked. You wonder if some users have even touched a computer before. I introduce to  you the latest in IT helpdesk software… For the unitiated: Know your meme (Derp)

December 19, 2011 Scott IT Humor, Socially Acceptable?, Support Tickets Comment

Have you tried turning it off and back on again?

IT Humor:  Coming soon! If this site looks mysteriously like Geeks Are Sexy – don’t worry, it’s all good.  We’ll get that taken care of soon.

March 4, 2011 Rob IT Humor, Support Tickets, Tips and Tricks, Uncategorized, Videos 4 Comments

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