Do you sign a contract for free work? Always answer “YES”

From our friends at Clients from Hell:

A friend of mine asked if I could help out with a shoot for an acquaintance who was starting up a new company. After a lot of begging from my friend, I eventually said I’d do the shoot for free.

I had a meeting with my new “clients” and showed them my portfolio. They were happy with the quality of my work. During this meeting I told them that if any paying work came along, I’d put the editing of their shoot aside to complete the paid work first. Otherwise, we stipulated they’d get all their images after two weeks (as long as I received no other work). They agreed with this.

After getting half of the photos to them within the first week, I ended up with a paid job and had to put their work aside. Week two I get a e-mail from them demanding the rest of the images. I reminded them that they’d have to wait while I took care of my paying clients.

The third week I delivered the majority of their images. I then got an invoice from them charging me R500.

(R = South African Rand, which is roughly 1USD)

Client: You have cost the company money by not delivering the images on time, therefore we’re charging you.

Me: You’re charging me for providing you with a free shoot?

Client: You claimed you could provide a service and we set our time scale to that promise. You’ve failed to deliver and you’re costing us money, therefore we’ve sent you the invoice.

I decided to invoice them in return, including photographic rate, editing, etc. and sent them an invoice of about R20,000, with the R500 subtracted from the amount. By this time, the images I had supplied were already on their website.

Client: You just invoiced us? Is this a sick joke?

Me: I’ll be happy to make sure you get your remaining photos with in two days and pay you your R500, if you pay for my time and images.

Client: You’ll be hearing from our legal adviser soon!

Me: I look forward to hearing what your legal adviser says about you using my images for commercial gain, displaying them on your website and providing me with no credit while attempting to charge me, all while I was still operating within the conditions of our contract AND maintaining a copyright on all the images previously mentioned.

Oddly, I never heard back from them or from the legal adviser. Since then, my images have remained on the site and I’ve even found a few of them in magazines featuring their product.

via: [Clients From Hell]

Picture Source: [TheAlieness GiselaGiardino²³ (CC)]

How Did You Know?

Hello, this is <Ginormous Consulting Company’s> Help Desk, my name’s GrumpyDingo, how can I help?

Huh… yeah, I’m trying to send an attachment but the email server won’t let me!….

OK sir, if the attachment is bigger than 12MB, then the email server will not allow it. How big is the attachment you’re trying to send?

Huh… it’s 700MB.

Aha! Then it’s way to big to send by email. But, you shouldn’t really be sending movies to your friends by email in the first place…

Huh.. How did you know it was a movie?!?…

via: [Reddit\talesfromtechsupport]

Wayback Wednesday and a Fail (kinda): Google business card, circa 1998

Q. What’s the most expensive mistake you’ve made at work?

A. I met both Carl Page and Larry Page at a party hosted by a Stanford friend of mine in 1998. Carl gave me his card for eGroups and said “we’re hiring”. Larry gave me his card for Google—a flimsy bit of paper obviously printed by bubble jet—and said “we’re hiring”. I said, “Nah, who needs another search engine?” and went to graduate school. I still have the card. (Zestyping)

google business card circa 1998

via: [Retronaut]