System Idle Virus

We once had a trainee who was convinced there was a virus infection on a certain Windows machine. In task manager he saw an active process utilizing 99% of the processor. It was called System Idle Process…


Oh mom, up to your old tricks again! -Scott

Think twice if invited to the ‘Shack: Radio Shack sells iPhones preloaded with porn

Apparently a customer who purchased an iPhone for herself and her daughter found a nasty surprise on their ‘new’ devices.  The Atlanta Journal-Constitution reported that a 13-year old received a phone, complete with pornographic content (didn’t specify movies or pictures, we want to know, you know…for science)  which sent her to a few weeks of counseling.  No word on if the mother went to counseling.

The phones, which were sold as new, were obviously refurbs – – my guess, by Radio Shack and not Apple.  As a result of this awkward moment for the Shack, the mother is suing for unspecified damages.  Radio Shack offered to exchange the phones…but, if this story is found to be true, RS should have offered much more than that, say…the phone(s) and a year’s worth of service and a very public apology?  Yes?

via: [Consumerist]


Thank you for calling the Elders of the Internet

Republished with permission from Clients From Hell

My client called me after the launch of his new website

Client: Where’s my website? I can’t get it to come up.

Me: I can pull it up just fine. Tell me what you see when you try.

Client: Nothing! This is horrible, I thought you said the site would be up and running. What’s going on?!

Me: Well, like I said I can see the site just fine. You said that nothing comes up? At all?

Client: Just this error message that says something like “Your computer isn’t connected to the internet”

Me: Who provides you with internet access?

Client: You do, what kind of question is that? I used to get the internet from Shaw, now I get it from you.

Me: I’m not an ISP. I just built your website and host it.

Client: Don’t give me your excuses, I won’t pay the bill until you get this fixed!

via: [Clients From Hell]

The touch of death

I work in a medical facility where we run a few procedure rooms for operations, etc.  The PCs in the room are outfitted with a large 40″ medical grade LCD screen for viewing high-resolution diagnostic images and/or X-Rays.

At the time of this story, the screens were about 6 years old, and they have seen their share of operation (pun intended) over the years it has been in service.  The displays are always on, even when in standby mode, so the physical power switches don’t get much use.

In any case, we have third-party equipment support techs come into the ORs to insure their equipment works properly during an arthroscopic procedure (for example).  These support guys are often standing at the ready during these procedures, so sometimes they are there waiting for something to happen.

Apparently, wanting to be helpful, this equipment support tech decides that they needed to stream some Pandora into the OR.  Rather than maybe using a mobile phone, or asking IT to set it up, he just searches the Internet for Pandora.  And, instead of going to, he clicks on the first link he sees, not, which brings the OR screen to a site that loads up a browser hijacker, various porn pop-ups and fake AV – all in the middle of a procedure with a patient lying on the table.

So, a picture of a well-endowed naked woman pops (and I’m told filled the screen) up on the 40″ LCD and no one knows what to do.  The surgeon just tells him to switch it off, which he does.

However, since this power switch hadn’t seen action in…who knows how long – – the daughterboard for the switch completely fizzled out and killed the monitor for the next two months (due to other issues, we had troubles getting a repair done).

As a result, we locked the PCs down, installed Logitech Squeezeboxes in all our ORs and forbade third-parties from touching our computer equipment.

Picture Source: [JeremyMcWilliams (CC)]