Sunday, January 21, 2018
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From The Field

Submissions from our fearless field technicians distributed throughout the world. We are here for you.

This PowerPoint Takes Forever To Load [pic]

Hope you're not trying to open that PowerPoint over wireless!

Windows 8 Update

Windows 8 Updates It's gonna be a long wait... via:  

Totally Not A Virus, Trust Me [pic]

So I work for a small company with a depot bench for walk-in customers. Well one day a woman walks in with an old Dell Vostro 200 and says it's running slow. I boot it up to find this on the desktop. Seems legit...

User Break Things So We Have Something To Do

I work in a school district going from school to school doing all sorts of calls, from computers to printers even projectors. Today I got a call from one of my schools saying "The printer in the office keeps printing multiples of everything!" so...

I think you’ve missed an important detail [CPU Gore]

  Seems staged, but hey...if you've been a reader here for long, you know you have seen stranger things... via:

It’s only the check printer, no big deal

From our friends at The Daily WTF: There was nothing unusual about an unusual ticket. Matt worked helpdesk at an assembly plant, and not a week went by without some confusing brain-bender from his users. He didn’t blink when he received this ticket: We’re having an...

Security fail #2: badge problems solved the old fashioned way

Back at my old job, we had a "Configuration Center." It was an area that was dedicated to unboxing and building/deploying new desktops and laptops for an agricultural/construction equipment manufacturer.  When a good portion of the downstairs area was remodeled, our entryway got a...

Security fail: This is a a story right out of “Get Smart.”

We had a printer repair contract with a company that did work for Uncle Sam. The new building there was to be a secure facility when it was completed. In about the center of that facility, was a room it had a raised computer...

The ‘smack technique,’ it works for computers too…

Back in the 90's I was working for a large manufacturing corporation. In these days, we were still transitioning over to ethernet from token-ring, and as such, we had a token-ring gateway sitting on the shelf of our room. This actually was a PC...