Monday, January 22, 2018
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Home Horror Stories

Horror Stories

Stories that document the ill-fated attempts of IT to fix something, but things go horribly, horribly wrong.

Surely your outage has nothing to do with you unplugging equipment you don’t understand…

First off I will say that I work for a very large retail corporation who makes billions annually and has a very large IT department but only a handful work on the actual Network side of things. I'm in the Network category, all 25...

Webmaster inbox level = Mom

Where I work, we spent about 3-4 years (before I joined) as a startup in wild west mode. There was no IT, there was no rules, you just did whatever as long as it worked and the company stayed afloat. Since I came along (and...

Pro Tip: As an AV company, try not to flag your own software as malware

Sophos had a little issue this week. After a typical update - since AV products update frequently - update, their AV was then detecting various updater agents (like the one that Sophos uses) as malware, called "Shh/Updater-B" and was quarantining or deleting those components, rendering...

A Man Named Henry

I met a guy named Henry while I was working today. I was 1/3 techs onsite (It was a Polo Ralph Lauren store), Henry was one of them. He's semi-bald, in his 40's, and he's pretty rad. We upgraded their server system and replaced...

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Go Daddy gets owned: your inbox not as full as a result

Go Daddy, the ubiquitous online hosting and registration service got owned today by a person named @AnonymousOwn3r - note that there seems to be some contention whether this person is really a part of Anonymous or not. In any case, AnonymousOwn3r has not made it...

Your mailbox runneth over

The college runs a Remedy helpdesk solution. One of the deans had a problem with her computer, they created a ticket, and of course Remedy sent a copy of the ticket to her. The problem was that she had set up the out-of-office assistant...

RAID Failure [story]

    "The rent must be cheap," Alex mused as he pulled into the muddy field that served as a parking lot. He guided his car into a spot beside another car, which happened to be up on blocks. The building he was here to visit...

IT Horror Stories: Scumbag Programmers

I was the first female PC programmer in 1985 using dBase III. I was assigned the task of changing a menu option in a customized dBase program. The previous programmer left the company. There was no documentation either in paper or in the program....

Being punted in the groin by irony

So, we've been dealing with an uptick in outages lately.  We've had a few severe storms roll through our area, and subsequently, have experienced some extended outages at a leased location where our admin offices are housed.  The first storm caused an outage of...
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