Monday, January 22, 2018
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Home Horror Stories

Horror Stories

Stories that document the ill-fated attempts of IT to fix something, but things go horribly, horribly wrong.

Holy Dustbunnies, Batman.

Supposedly, this is a pic of a system board from a hospital computer.  I don't doubt it - it's probably from a cast area where there is a lot of cotton dust.   via:

He was probably busy with his blog…heh.

About a year ago I interviewed for a Systems Admin position; the interviewer was the current systems admin and had been with the co. for ~10 years.  Stupid me, I didn't ask the right questions, assuming this guy had his sh!!te straight.  Bad move. I...

May cool heads prevail. Now make me some coffee.

As is usually the way with these things, a year-end upgrade was planned out for our full-disk encryption software to upgrade it to the latest version.  In a perfect world, it would uninstall the old version and install the new version.  It was tested...

“No joke.”

So one year ago I was working off-site phone-based tech support for a very large pharmaceutical company; mostly email issues, VPN stuff, "...my printer needs ink." Anyway, last April Fools Day I got a call from a user saying there was a problem with their...

I don’t know how I’d handle this one…

Two years ago, a "large" lady called me because her pc wasn't booting properly. She said it was making lots of beeps and that Windows couldn't start. I went to her desk and booted the pc. It worked fine. Some other day, she called...

Cougar support, only not nearly as cool as it sounds

Yikes - my worst nightmare... --- I do on-site IT work. Mostly commercial, I also do some residential. This was a residential job. Those are always either an awesome experience (receive cupcakes or such, and meet great people) or a nightmare (like this). I was 22 at...

You know it’s going to be a good day when…

...your day starts like this: via:

This…is awkward.

Keep in mind this is not my ticket, simply one I was forwarded and I am sharing it. Notes from a recently closed ticket at my company: Dear Jxxxx Sxxxxxx, We are pleased to inform you that your reported Incident as the contact person has been resolved. Reference...

But, did he get the glasses with it?

I just started a new job doing IT at a university. A faculty member needed a new monitor and my boss quoted him a nice ASUS 27" monitor which cost around $280 or so. He re-opened the ticket after he got the monitor asking...
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