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From the Drawers of the FailDesk

This is a category for submissions that didn’t quite make the main cut to be featured content, so we consolidated a few of them into a single post for your reading enjoyment. While they may not be quite as humorous, they still exemplify the spirit of FailDesk: People with Clueless User Syndrome (CUS) – in effect, also how we must deal with them and retain our sanity.

From the Drawers of the FailDesk: February 3rd Edition

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Full service-IT Dear Systems I have 2003 on my laptop and am therefore unable to open homework that students are sending me or trying to open...

From the Drawers of the Faildesk, March 21st Edition

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There's a reason they're "High Visibility" I was recently called to visit a woman who had complained her screen had gone bright yellow. On...

When IT humor sites fail!

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Our host had some issues on Friday and out site was not available for a couple of hours. How ironic, an IT humor site...
file drawers

From the Drawers of the FailDesk : December 23rd Edition

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If it has a hard drive, it should have it's oil changed, right? At one of my previous jobs, Fridays were usually pretty easy days....
file drawers

From the Drawers of the FailDesk: December 28th Edition

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I'm sure you've worked with a company like this Conversation with the field engineer from the vendor of our POS software (means Point Of Sale....

From the Drawers of the FailDesk: January 11th Edition

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A "duh" moment A user came to me complaining that she didn't like how her signature looked.  She had typed: Office: Cell: Fax: Her complaint was that "Office" was...

From the Drawers of the FailDesk: April 19th Edition

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I might specify 'xxxx' next time just to troll this user... Note, this was after the user had been absent and we were asked to...