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From the Drawers of the FailDesk

This is a category for submissions that didn’t quite make the main cut to be featured content, so we consolidated a few of them into a single post for your reading enjoyment. While they may not be quite as humorous, they still exemplify the spirit of FailDesk: People with Clueless User Syndrome (CUS) – in effect, also how we must deal with them and retain our sanity.

From the Drawers of the Faildesk: March 12th Edition

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This edition has a theme: misuse and/or abuse of our disk drives...Om nom nomUser claimed that he had put a floppy in his machine...

From the Drawers of the FailDesk, November 7th, 2012

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I'm on the case!A user called the Help Desk for a password reset.  I asked he to try the default which is the last...

From the Drawers of the Faildesk, March 21st Edition

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There's a reason they're "High Visibility" I was recently called to visit a woman who had complained her screen had gone bright yellow. On...
file drawers

From the Drawers of the FailDesk : December 23rd Edition

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If it has a hard drive, it should have it's oil changed, right?At one of my previous jobs, Fridays were usually pretty easy days....
file drawers

From the Drawers of the FailDesk: December 28th Edition

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I'm sure you've worked with a company like thisConversation with the field engineer from the vendor of our POS software (means Point Of Sale....

From the Drawers of the FailDesk: January 11th Edition

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A "duh" momentA user came to me complaining that she didn't like how her signature looked.  She had typed:Office: Cell: Fax:Her complaint was that "Office" was...

From the Drawers of the FailDesk: April 19th Edition

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I might specify 'xxxx' next time just to troll this user...Note, this was after the user had been absent and we were asked to...