Sunday, May 29, 2022
BackBlaze BusinessBackBlaze

I can't do my job because of this

When things get too far, the tech assigned to the case just can’t do anything more to prevent the downward spiral of the user.

From The Field: Technical Proficiency Is Zero [story]

2
MANAGER: I need to know, in your opinion, how technically proficient is my staff? ME: Well, earlier this week, one of your staff members came...

A bridge too far

2
Republished with permission from The Daily WTF: “We’ve invested quite a bit of money in our new network,” the bureaucrat said. His desk was tiny...

The holy trinity of electricity – the positive, the negative and the ground, amen.

5
(I'm still flabberghasted I took this call.  It starts out pretty normally, but ends in a complete loss for word) Caller: "I have two monitors...

This Is Not How Backups Work [story]

3
We finished a 30+ page site for a client only to receive a phone call from a very upset client. Client: Help! The new website is...

Dear Vista, die in a fire.

8
This is stupid part of IT side work where the customer only has a Vista OEM install disc.  I suppose I could should will...

Security-minded

5
Hey there; Long-time reader, first-time submitter. About 4 years of helpdesk experience while doing secondary and now tertiary studies. I work at a small ISP...

“You’re the computer guy. Isn’t this stuff what they’re paying you for?”

7
We have a new manager who insists on everything being done her way. And only her way. Without going into too much detail.....we use a particular piece of software...

Oh, well, that makes perfect sense.

0
Currently I work a second job doing phone support for a large company whose majority of users are home based and use VPN. A...

Your safety is of no concern to me, btw, is that edit complete?

2
From our friends at Clients from Hell: Client: (texting me at 7:30 AM) I need the other company’s logo in a watermark on the third...