Friday, April 26, 2019
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I can't do my job because of this

When things get too far, the tech assigned to the case just can’t do anything more to prevent the downward spiral of the user.

Screw the return policy!

I was doing phone computer tech support out of college.  This really nice man calls in from Texas who added a secondary hard drive to his system.  Apparently, it would not mount the volume.  I assumed things like cabling, jumper or an unformatted volume...

Magic Mouse [story]

magic_mouse
I am the keeper of the batteries in the building. Part of my "Technical Director" duties. Boss walks into my office this morning... (context, we each have a wireless mouse with our iMacs): Boss: My mouse batteries are dead. Do you have any rechargeable ones...

Every.Single.Time. [pic]

This is one of the most annoying things ever.via:

My drive is making a funny noise.

Is this bad? I mean, can you recover my photos?via:

Website design hell: “It’s hot and spicy!”

From our friends at Clients from Hell:Designing a poster advertising a Mexican restaurant’s new meal deal:Client: That looks good; but I don’t feel like it looks spicy enough.Me: In what way do you want it to be spicier?Client: I want more herbs and stuff on top of...

Who would do this to someone?

Seriously, that's just sick.via:

Dear Vista, die in a fire.

This is stupid part of IT side work where the customer only has a Vista OEM install disc.  I suppose I could should will install XP...

From The Field: Technical Proficiency Is Zero [story]

MANAGER: I need to know, in your opinion, how technically proficient is my staff? ME: Well, earlier this week, one of your staff members came to me for help because her computer wouldn't turn on. MANAGER: Uh-huh... ME: I got to her desk, and it was off. MANAGER:...

Imagine if all software worked like this

You can't close out unless you remember your password...hmm.  "I see no problem with your logic," said NO ONE.

If it’s not on the desktop…

I get this all the time. I do Tier 1 helpdesk work for a large, well-known, nation-wide organization.(Caps are not screaming, just talking obscenely loud like you want to make sure everyone around you can hear you be a prick. There was no background noise...