Friday, August 7, 2020
Acronis True Image 2020

I can't do my job because of this

When things get too far, the tech assigned to the case just can’t do anything more to prevent the downward spiral of the user.

Screw the return policy!

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I was doing phone computer tech support out of college.  This really nice man calls in from Texas who added a secondary hard drive...

AOL was made for her

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I worked for AOL providing tech support back when they were just starting to grow (95) . I had a prospective member call in...

Oh, well, that makes perfect sense.

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Currently I work a second job doing phone support for a large company whose majority of users are home based and use VPN. A...