Monday, August 26, 2019
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I can't do my job because of this

When things get too far, the tech assigned to the case just can’t do anything more to prevent the downward spiral of the user.

This Is Not How Backups Work [story]

We finished a 30+ page site for a client only to receive a phone call from a very upset client.Client: Help! The new website is not working right!Me: What seems to be the problem? Everything seems to be working fine on our end.Client: We’re trying...