You ever have that feeling the support guy isn’t listening to you?
Well, in this case, reading what you typed?
Republished with permission from TheDailyWTF comes an all-to-common occurrence of a technician on the remote end not...
No amount of troubleshooting will bypass tier 1 support.
After I'd diagnosed that the HP JetDirect ethernet box in our HP5500 printer which had died, our studio manager rings HP Technical Support in...
