There’s a packet stuck…
Had a customer call up one of the other techs that I worked with, and explain that he could not communicate with one of their servers. He told the other tech what he had done to troubleshoot, and then declared that "I think there's...
Oh, hare’s your problem…
I'm two days out of college, working tech support for an ISP (a lot of funny times) I get a frantic call from a panicked woman."The Internet is broken, fix it!"So we go through all the basic steps, I can query her modem and...
Thank you Captain Obvious!
Mondays are always a great day for the helpdesk. It seems an overwhelmingly large number of users do something over the weekend that causes them to forget most, if not everything, they knew the week before. I'm used to unlocking an account or two...
So sad but so true.
I've seen first hand (friend, not me) what gaming can do to a person. There is so much truth is this post it's almost not funny.via:
Maybe HR shouldn’t hire developers?
From the Daily WTF:"At my company, the powers-that-be determined that, because we rejected a lot of job candidates, my group was ineffective at hiring new employees,"Kendall writes, "thus, the responsibility of hiring new developers was shifted to a group much more proficient at hiring:...
Scam artist
Back in the 90's I worked for a small mobile communications + computer/network installation outfit (we used Lantastic!). This was my first computer-job, and what I thought was a good launchpad for a computer-related career. I was young, that's for sure...I'm certain that out...
Grooming future IT professionals
Maybe I like memes a little to much but I don't care. Rage face comics make me smile, especially this one.Every week someone says to me "hasn't worked since you upgraded me to Windows 7" when in fact all I've done is installed Office...
