C is for Cookie, it says a lot about me
So today I got a call from a very upset user at the company I provide support for. Just as a little back story, this company use to outsource their it, but after a falling out with each other, decided to hire its own...
This just fosters bad behavior…
I was just at a local tech conference, and of course, there were the various vendors from GFI, VMWare, HP, Microsoft, Lenovo, etc. - So, I walk up to the HP table to take a look at the new ultrabook offerings (the commercial grade...
Sweet justice
I am a system/network administrator at a small district hospital. When I took the job I had six years of experience in the education field. I thought "Education... healthcare... It's all pretty much the same thing from an IT perspective."
How very wrong I was.
I...
The fail is strong with this one
I had a user complaining that only blank pages came out when she printed. So, I asked her if she had put a new toner cartridge in and she said "Yes". So, I asked her if she had taken all of the packaging off...
If at first you don’t succeed, FORCE IT.
This morning, I walk into the office to a ticket labeled "Broken Laptop". Clicking it open, it's from a manager that is well known in the IT Department here for being technologically illiterate. And even more so, most of the folks he manages are...
Think twice if invited to the ‘Shack: Radio Shack sells iPhones preloaded with porn
Apparently a customer who purchased an iPhone for herself and her daughter found a nasty surprise on their 'new' devices. The Atlanta Journal-Constitution reported that a 13-year old received a phone, complete with pornographic content (didn't specify movies or pictures, we want to know,...
