At least she opened a ticket! Scott 12 years ago My 80 year old grandmother is better at opening a ticket than my 250+ co-workers. Users with a sense of humor – makes the job just a bit better.DateJuly 12, 2012In relation toIT HumorThis Is Not How To Use The Helpdesk [pic]DateMarch 28, 2012In relation toFrom The FieldThe best kind of cookies to clean upDateSeptember 20, 2012In relation toFrom The Field