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Monthly Archives: January, 2012

FailDesk Achievement: Progress Report

Rob - 3
Since I loved those IT Achievements last week so much, I've decided I'm going to make a few of my own! - Rob

The Web Site is Down: Excel Hell

Rob - 3
Warning, this video has VERY NSFW language, so close the door, put on your headphones and enjoy. 😉 Don't like that but want to see...

Accurate Description Of Helpdesk Work [pic]

FailDesk - 3

Well, you can’t fault their reading choice…

FieldGeek - 0
I started out in the 90's doing independent on site tech support. Most of my clientele consisted of 50-something early retirees with way too...

The Wheel of IT Responses [pic]

FailDesk - 2
Personally, I think these responses should be in a percentage-based pie chart...you know..."Did you reboot your computer" should be 90% of the pie. AT...

I Think He Wants A New Mouse [video]

FailDesk - 6
Wow. I have to hand it to the call center guy... [youtube https://www.youtube.com/watch?v=_ENi2oTCAm8]

Not Really Broken: Poorly Explained Problem [story]

FieldGeek - 2
My team runs the IP Phone network for our company. I once got a call from a user telling me they could not answer...

Internet Printing! [story]

Rob - 5
I literally just stumbled upon this today: I was performing a search for a particular error code that appeared on my HP p3010 LaserJet printer. ...

Trying to create a black hole

Scott - 4
Here is a gem I found while trolling Yahoo Answers. He wants to lock it but without a password.

I love a good one liner…

Scott - 0
I spend many hours wondering how these people think their questions will get answered. Here is a great collection of one liners from computing.net
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