How Did You Open This Ticket? [pic] Rob 11 years ago This Is Not How To Use The Helpdesk [pic]DateMarch 28, 2012In relation toFrom The FieldAt least she opened a ticket!DateOctober 5, 2012In relation toSupport Tickets11 Reasons Why Your IT Tech Might Just Despise You [info]DateJanuary 21, 2015In relation toFeatured