My poor dad is as computer illiterate as a 50-year old Mexican immigrant can get. Growing up poor in Mexico, he didn’t have access to much technology. When I started college I bought a PC and he was amazed at what we could do with it. Well, when I got married and moved out, I […]
surely when a call comes in that says ” i cant see my desktop contents ” you would think that desktop icons have been hidden ? in this case clearly not.
Like the wife always says. If it don’t fit, don’t force it!
I work on busy a servicedesk, we get all manner of calls in a day. They’re mostly password resets and slow PCs but every now and again you get one that can take pride of place in the amoeba log. User: Hello. I hope you can help me. Me: I’ll certainly give it a try. […]
Many years ago i was a tech at a dial up isp provider in North Carolina and there was one call i will never forget. The company had software that it prefered that users install to automaticly configure the users computer settings and also acted as a launcher/general tool platform afterwards. This sofware was […]
By: Matthew Sender
SUPERVISOR: One of my employees told me she was having a problem with some of her equipment. She talked to you about this? ME: Yes, she did. SUPERVISOR: What was wrong? ME: Do you want the truth? [SUPERVISOR nods suspiciously] ME: Nothing was wrong. She made a few common mistakes, got frustrated, and insisted her […]
After a leaking pipe, staff came up with ingenious arrangement to protect our equipment from water damage. By: Jim Bob