CLIENT: “… Also, on this page when you click on a link, it breaks the web”
ME: “Sorry, which part does it break?”
CLIENT: “It breaks the WHOLE WEB!”
ME: “Do you mean it breaks that page, or the whole website shows an error page?”
CLIENT: “No, I click on the link and now the Internet is not working”
ME: “What, all of the Internet?”
Please note, this entire conversation took place over the internet.