I live for days when someone who’s bat shit crazy calls me up. So much fun to be had here. -Scott
Years back I when I was working Tech Support for Logitech I had a very interesting series of calls…
Me: Thank you for calling Logitech, this is Chris. How can I help you?
Caller: :heavy breathing: Hello Chris.
Me; Hello. Is there something I can help you with?
Caller: ::indecipherable screaming::
Me: I’m sorry I can’t understand you. If you would calm down I’d be happy to help you with your problem.
Caller: ::more screaming::
Me: I’m sorry if you don’t calm down I am going to have to end this call.
Caller: ::still screaming::
— I disconnect at this point. A few minutes later, my line rings again.
Caller: ::in a grumbling evil voice:: WHAT IS YOUR LAST NAME?!
Me: Mam, I am not going to tell you that.
Caller: LET ME SPEAK TO YOUR SUPERVISOR.
— I was the shift supervisor.. So I did the next best thing. I put her on hold and grabbed one of my buddies to act as supervisor. While our calls are “on hold” we can still hear the person on the line, while she was on hold we heard the following.
Caller: (talking to herself, on hold) ::mumbling:: they are making fun of use Jamie Shirley.. They are making us mad Jamie Shirley! :repeats:
–my buddy gets on the line.
Derp: I am the supervisor mam, what is the problem?
Caller: WHAT IS CHRIS’ LAST NAME?
Derp: I am not going to tell you that.
Caller: HE CALLED ME A JEWISH RACIAL SLUR!
Derp: I am sure he did not.
Caller: WHAT IS HIS ADDRESS?!
Derp: I am going to disconnect now.
— he hangs up, and she calls back a few more times with more accusations. Every time she was on hold she mumbled to herself as “us” and “Jamie Shirley” – we traced the call to a local Psych hosptial.