NOTE: The names have been changed to protect the uber-guilty
Co-worker: “Hi, thanks for calling the Helpdesk. May I start with your first and last name, please?”
Caller: “Hi, my name is Doctor Anna Schneider.”
Co-Worker: “Okay, Doctor Schneider. When you call in, you need to press Option 1 for…”
Caller: “I’m not a doctor”.
Co-Worker: *speechless for a moment* “…but, you identified yourself as ‘Doctor Anna Schneider’..”
Caller: “That’s right”
Co-Worker: “Okay, then you need to press option 1. I’ll transfer you over there…”
Caller: “But I’m not a doctor”
-Wait, what just happened there? – Rob
Picture Source: [aeu04117 (CC)]
