NOTE: The names have been changed to protect the uber-guilty

Co-worker: “Hi, thanks for calling the Helpdesk.  May I start with your first and last name, please?”

Caller: “Hi, my name is Doctor Anna Schneider.”

Co-Worker: “Okay, Doctor Schneider.  When you call in, you need to press Option 1 for…”

Caller: “I’m not a doctor”.

Co-Worker: *speechless for a moment* “…but, you identified yourself as ‘Doctor Anna Schneider’..”

Caller: “That’s right”

Co-Worker: “Okay, then you need to press option 1.  I’ll transfer you over there…”

Caller: “But I’m not a doctor”

-Wait, what just happened there?  – Rob

Picture Source: [aeu04117 (CC)]