Friday, July 12, 2024
HomeFrom The FieldNo, you didn't try EVERYTHING, did ya?

No, you didn’t try EVERYTHING, did ya?

I assist in tech consultation from time to time. Just simple things like viruses, failing hard drives, etc. Well one day an older gentleman (maybe 50-60) brought his brand new computer up and sets it down on the counter. I asked him what the problem was, to which he responds “well, I was using it and getting it set up after I bought it, and it just turned off! Now I can’t get it back on!”

I said okay, and proceeded to open up the laptop while asking the typical questions. What was he doing when it shut off, has he tried to get it back on, etc. He swears up and down that he has tried everything to make it power up. Now, reddit, when he says “he tried everything,” I am usually led to believe that he had the mind to push the power button. The second I press it and it turns on, he is instantly amazed like I just used magic to turn it on.

“Whoa! What did you just do?!” I told him that I just hit the power button and that I was going to check it out for any problems. He had no idea that the laptop had a power button. I didn’t have the heart to ask how he thought he could get it back on.

After I worked my magic, the next question was “how do I get google on?”

If this guy wasn’t a walking facepalm, I don’t know what is.

via: [Reddit\TalesFromTechSupport]

Picture Source: [schani (CC)]