From The Field: Technical Proficiency Is Zero [story]


MANAGER: I need to know, in your opinion, how technically proficient is my staff?
ME: Well, earlier this week, one of your staff members came to me for help because her computer wouldn’t turn on.
MANAGER: Uh-huh…
ME: I got to her desk, and it was off.
MANAGER: Mmm hmm.
ME: That’s it. It was turned off. She didn’t know where the ‘on’ button was.
MANAGER: …ah… Thank you.

[image: flickr/stevendepolo]