Wednesday, June 19, 2024
HomeFrom The FieldThe fail is strong with this one

The fail is strong with this one

I had a user complaining that only blank pages came out when she printed. So, I asked her if she had put a new toner cartridge in and she said “Yes”. So, I asked her if she had taken all of the packaging off of the toner. She said “What kind of idiot do you take me for!”. So, as soon as I could get around I stopped by her desk, took out the toner cartridge, pulled the protective strip covering the toner during shipping, placed the toner cartridge back in and had her print. There must have been a miracle that day because the printer started working again.

Along the same lines, I had another user at a different place, complain to me that nothing came out when she printed and that she did everything that she could think of. Since I was in person at the moment I pulled out the paper tray and told her “load some paper and lets test it again”. Sometimes I’m full of miracles….

via: [Spiceworks Community]