What was he doing for 4 hours?
Went to a client's office several weeks ago to do some work. Actually clean-up work from the last "IT Expert" they had on retainer.$250...
“No joke.”
So one year ago I was working off-site phone-based tech support for a very large pharmaceutical company; mostly email issues, VPN stuff, "...my printer...
This just fosters bad behavior…
I was just at a local tech conference, and of course, there were the various vendors from GFI, VMWare, HP, Microsoft, Lenovo, etc. -...
Your mailbox runneth over
The college runs a Remedy helpdesk solution. One of the deans had a problem with her computer, they created a ticket, and of course...
Bad start to the day for any server admin [pic]
The only time I remember seeing something like this was when I was setting up a disk array and the drives were still initializing...
Can I ask You A Computer Question? [story]
I was at a party when a client’s business partner approached me.
Client: Hey, tells me you could answer a computer question for me.
Me: Depends. What’s the question?
Client: My...
Cable subcontractor installing your Internet service? Expect this.
Sadly, this is not surprising to me at all.Reddit caption: "This is how our cable provider set up our modem"This practice needs to stop.via:...
May cool heads prevail. Now make me some coffee.
As is usually the way with these things, a year-end upgrade was planned out for our full-disk encryption software to upgrade it to the...
AT&T: What the hell?
This is a long one, but it delivers... - Rob---Thank you for your patience! An AT&T customer service representative will be with you shortly.You...
