Wednesday, November 20, 2019
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Horror Stories

Stories that document the ill-fated attempts of IT to fix something, but things go horribly, horribly wrong.

What was he doing for 4 hours?

0
Went to a client's office several weeks ago to do some work. Actually clean-up work from the last "IT Expert" they had on retainer.$250...

“No joke.”

2
So one year ago I was working off-site phone-based tech support for a very large pharmaceutical company; mostly email issues, VPN stuff, "...my printer...

This just fosters bad behavior…

0
I was just at a local tech conference, and of course, there were the various vendors from GFI, VMWare, HP, Microsoft, Lenovo, etc. -...

Your mailbox runneth over

3
The college runs a Remedy helpdesk solution. One of the deans had a problem with her computer, they created a ticket, and of course...

Bad start to the day for any server admin [pic]

2
 The only time I remember seeing something like this was when I was setting up a disk array and the drives were still initializing...

Can I ask You A Computer Question? [story]

1
I was at a party when a client’s business partner approached me.  Client: Hey, tells me you could answer a computer question for me. Me: Depends. What’s the question? Client: My...

Cable subcontractor installing your Internet service? Expect this.

1
Sadly, this is not surprising to me at all.Reddit caption: "This is how our cable provider set up our modem"This practice needs to stop.via:...

May cool heads prevail. Now make me some coffee.

4
As is usually the way with these things, a year-end upgrade was planned out for our full-disk encryption software to upgrade it to the...

AT&T: What the hell?

15
This is a long one, but it delivers... - Rob---Thank you for your patience! An AT&T customer service representative will be with you shortly.You...