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I’m on the case!

A user called the Help Desk for a password reset.  I asked he to try the default which is the last four of your social security number.  The user asked, is that case sensitive?

Think first, talk later.

I do tech support but I get asked anything and everything to do with anything electronic, including this gem.

“Can I recharge non-rechargable batteries?”

A long time ago, by an vague intern in an office far, far away…

So I am playing musical computers the other day due to specialized hardware on one of the workstations, when I come across this Post-It on one machine, which simply says “Computer is having issues getting on Internet/random folders (like ‘shares’)” Nothing like a vague note that’s been there who knows how long, left by an unknown intern.