Tuesday, October 16, 2018
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From the Drawers of the FailDesk

This is a category for submissions that didn't quite make the main cut to be featured content, so we consolidated a few of them into a single post for your reading enjoyment. While they may not be quite as humorous, they still exemplify the spirit of FailDesk: People with Clueless User Syndrome (CUS) - in effect, also how we must deal with them and retain our sanity.

From the Drawers of the FailDesk: February 3rd Edition

Full service-ITDear SystemsI have 2003 on my laptop and am therefore unable to open homework that students are sending me or trying to open with their usb sticks.Can I be updated easily?Reply :Hi, yes you can be updated easily !Bring yourself and your laptop...

From the Drawers of the FailDesk: January 11th Edition

A "duh" momentA user came to me complaining that she didn't like how her signature looked.  She had typed:Office: Cell: Fax:Her complaint was that "Office" was so much longer than "Cell" or "Fax."  I stared dumbstruck for a moment and finally stammered "'Office' has more letters..."...

We All Know “That One Guy” [story]

If you work in IT you know which guy I'm talking about. He's the one that corners you and asks you all sorts of questions about computers, spews the details of the AWESOME gaming machine he built, boasts about his computers benchmark stats. You...

From the Drawers of the FailDesk: December 28th Edition

file drawers
I'm sure you've worked with a company like thisConversation with the field engineer from the vendor of our POS software (means Point Of Sale. No, really, that's what means. What else would it mean?) "I have a theory about how your company writes software....

From the Drawers of the FailDesk : December 23rd Edition

file drawers
If it has a hard drive, it should have it's oil changed, right?At one of my previous jobs, Fridays were usually pretty easy days. If someone had a problem with their home pc, they could bring it in and I'd work on it then....