Yes people, there really is a difference

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I work at a helpdesk for a rather large nationwide organization.

Me: Alright sir, I need you to log off your machine. Do not shut down or restart. Go down and click “Start” and then click “Log off”.

Him: Do you want me to shut down?

Me: No sir, you want to click “Log off”.

Him: Alright, restart or shut down?

Me: Neither, sir. Click start, then click “Log off”.

Him: Oh, ok.

several seconds pass

Him: Ok, it’s shut down. Do you want me to turn it back on?

Me: ….. long sigh Sure, why not.

via: [Reddit\Talesfromtechsupport]

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