Monday, May 29, 2023

From The Field

Submissions from our fearless field technicians distributed throughout the world. We are here for you.

The scoop on Iphones [Pic]

Sometimes you just need a PC to do a Mac's job.

Service with a (professional) smile

Many moons ago, when I was working for a Dial Up Networking ISP, I wound up taking a support call from a man who...

…the monitor didn’t fit!

So, many many moons ago I worked for a major PC manufacturer whose cow prints shall remain nameless. I was green in support so...


I work as a Support Desk Analyst for a large Midwest insurance carrier so I frequently hear all kinds of things come out of...

We’re network admins, not audio engineers. Jeez.

I'm the network technician for our company, which is a medical group. One day one of our doctors said he was having trouble with...

There was a commotion…

Argh!  Everything's fine, just a slight weapons malfunction... This is our stellar patient imaging system.  Awesome.

Where’s the ‘On’ switch?

My first day working at my new job, my boss didn't have a desk for me yet. She took me into an office that...

Tesla Printing

So I was the network admin for a mining company, and we had just opened another office about 45 minutes drive from the office...

The printers from hell.

A little while ago we went from 60+ owned desktop printers to 16 leased MFDs. From a management point of view, much much cheaper...

A Printing Problem…

A fairly busy day and things ticking along as normal when I recieve a call regarding a printer that "isn't working" and "unable to...