I’d rather be fixing a mail server. Really, I would.
We have one particular user who is pretty high up in our company (ok, the highest) and as such, we are often tasked with supporting the home computer because he needs to get access to work resources often from the house.First-off the family is...
Imagine if all software worked like this
You can't close out unless you remember your password...hmm. "I see no problem with your logic," said NO ONE.
Did my mom and dad just call you?
Right after I graduated college, I was an EasyTech Expert at Staples for about 9 months. I received some rather amusing visits and telephone calls, but one man stands out.I received a phone call from a gentleman who needed help with some printing, and...
My Computer Crashed! [pic]
How did they bend it like that? Where are you and what are you doing that crap like this happens?via:
From The Field: Technical Proficiency Is Zero [story]
MANAGER: I need to know, in your opinion, how technically proficient is my staff?
ME: Well, earlier this week, one of your staff members came to me for help because her computer wouldn't turn on.
MANAGER: Uh-huh...
ME: I got to her desk, and it was off.
MANAGER:...
