Crappy signal [pic]
via:
The holy trinity of electricity – the positive, the negative and the ground, amen.
(I'm still flabberghasted I took this call. It starts out pretty normally, but ends in a complete loss for word)
Caller: "I have two monitors...
Dear user: Lying to me doesn’t help you.
This is for those times when you wish there was a giant fist that would pop out of the other end of the phone...
Scumbag HP Printer [pic]
"nuff said.
via:
Oh, well, that makes perfect sense.
Currently I work a second job doing phone support for a large company whose majority of users are home based and use VPN. A...
This Is Not How Backups Work [story]
We finished a 30+ page site for a client only to receive a phone call from a very upset client.
Client: Help! The new website is...
Outlook Express WTF
Probably still has Netscape Navigator installed too.
via:
From The Field: Technical Proficiency Is Zero [story]
MANAGER: I need to know, in your opinion, how technically proficient is my staff?
ME: Well, earlier this week, one of your staff members came...
AOL was made for her
I worked for AOL providing tech support back when they were just starting to grow (95) . I had a prospective member call in...
